The Guide helps you through the HRT Complaint and answers the questions you have.
Your HRT Complaint Resolved
AI-assisted complaint management for BC employers. Understand your complaint, track deadlines, and resolve it quickly.
Received a Complaints Notice... now what?
We get the rollercoaster you're feeling:
- What could you have done to deserve a Human Rights Complaint filed against you?
- You want someone to give you confidence about whether your employee has a real case against you.
- You're worried about how expensive legal fees will be just to resolve this.
- You're uncertain about what exactly is required to respond that you must return as part of the notice.
- You wish someone could help guide you through the complaints process and resolve this quickly.
- You're looking online but the little information you've found is in legal jargon and hard to understand.
Receiving a complaint is stressful enough — why pay thousands just for more stress?
The Guide is your solution.
When you have someone who can handle your complaint for you, you can get back to what's important — building your business and managing your team.
That's why we created The Guide — a proven support process that gives you the confidence to navigate the Human Rights Tribunal's complaints and resolve it quickly.
Instead of 2 years, The Guide can help you resolve your complaint within weeks of receiving it.
What You'll Get
Your Personal AI Agent
An AI Agent that works exclusively on your complaint, having been trained by every Human Rights Tribunal's decision that's ever been published.
A Human HRT Professional
Our team of HRT professionals include dispute resolution specialists, public legislative investigators and adjudicators. They review the work of your AI Agent to provide accuracy and quality assurance.
Clear Resolution Instructions
Once the details of your complaint have been reviewed, you'll receive step-by-step instructions and guidance on how to move through the Tribunal's resolution process.
How It Works
Submit Your Information
You will submit digital copies of the Human Rights Tribunal Complaint Notice and any other documentation related to the complaint. We will give you a list of documents that you will want to gather and submit.
Complaint Assessment
Your assigned AI Agent and our professional HRT team will make an assessment of the document and your complaint. You will receive a confidence level of whether your employee has a good case against you and the reasons for it. You will be provided with the information and education you need to make your process as successful and stress-free as possible.
Step-by-Step Guidance
The Guide will provide you with step-by-step guidance to know what steps you need to take next, when to take them and how to take them. Guidance will be provided by your AI Agent once reviewed by the human team.
Success Stories
“Resolved — and everything was created in draft form for me to review. Amazing.”
A. Johnson
HR Manager
“It was a big misunderstanding — but we never would have learned about this without The Guide. Wow, it was eye-opening.”
S. Lee
Business Owner
“After my employer provided an explanation about the incident and explained how The Guide helped him understand the situation, I withdrew my HRT complaint.”
M. Adams
CEO
Pricing
Different options based on your needs. If you choose a package that isn't right for you, you can upgrade or downgrade anytime.
Starter
For employers of any size.
- ✓2x monthly strategy calls
- ✓Step-by-step guide
- ✓Email support
Growth
For employers ready to prepare for adjudication now.
- ✓Weekly calls
- ✓Priority support
- ✓Team workshops
Enterprise
For large organizations requiring cross-department coordination.
- ✓1:1 strategy + ops coaching
- ✓Full audits
- ✓Slack access daily
FAQs
Does it matter what industry I'm in?+
How is my employee's complaint different from other complaints?+
I just received a notice of HRT complaint. What do I do now?+
What if I just ignore it?+
I have a lawyer I use for legal issues. Shouldn't that be the answer?+
The Guide is ready. Are you?
Don't wait to take action just to have more stress and more work.